About Us

About Zajel

Our story, mission, and history.

Industries We Serve

Government, e-commerce, oil and gas, healthcare.

Our Network

195 countries, 500+ destinations, 9 alliances.

Projects

Case studies and completed work.

Resources

Blog

Guides, news, and industry insights.

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Domestic & International

Individual Solutions — Personal Delivery, Handled Right

Whatever you're sending, wherever it's going — same day across the UAE, or international to 195 countries.

Individual Solutions — Personal Delivery, Handled Right
Domestic On Demand

Same day delivery, picked up and delivered within hours.

  • Pickup within 2 hours
  • Same-day & next-day delivery
  • Live tracking, every step
International Shipping

Global reach with local expertise — sent right.

  • Delivery to 195 countries
  • Door-to-door tracking
  • Customs handled for you
Core Advantages

Why Ship With Zajel

Engineered for speed, reliability, and global reach—built on decades of trusted logistics excellence across the UAE and worldwide.

Domestic On Demand

Pickup and delivery within 2 hours, same city.

International Shipping

Delivered in 3-4 days to 195 countries.

Backed By

Real-time tracking on every shipment, domestic or international

Nationwide coverage across every emirate

15+ years of experience and 45M+ shipments delivered

Service Comparison

Which Service Do You Need?

Compare our domestic on-demand solutions with global international shipping to find the ideal match for your shipment requirements.

FeatureDomestic On-DemandInternational Shipping
CoverageAll 7 UAE emirates195 countries worldwide
SpeedSame-day and next-day delivery2 to 7 business days depending on destination
Best forDocuments, parcels, and packages within the UAEDocuments, packages, gifts, and personal items abroad
TrackingReal-time via app and portalReal-time via app and portal
PickupFrom your doorFrom your door
CustomsNot requiredHandled by Zajel
Guidelines & Limits

What Can You Send?

Zajel ships documents, parcels, and packages of all sizes. Here is a quick guide to what you can send and how to prepare your shipment.

Size and Weight Limits

Shipment TypeMax Weight
DocumentsUp to 4 kg
Small ParcelsUp to 30 kg
Large PackagesUp to 70 kg
Heavy or OversizedAbove 70 kg

Packing Tips

Proper preparation ensures your items arrive safely and on schedule. Follow these guidelines before pickup.

  • Use a sturdy box or padded envelope appropriate for the contents.
  • Remove or cover old shipping labels.
  • Seal all openings securely with high-quality packing tape.
  • Wrap fragile items individually with cushioning material on all sides.
  • Ensure liquids are sealed in a leak-proof container inside a waterproof bag.

Prohibited Items

Certain items cannot be shipped domestically or internationally. Regulations comply with strict local and international laws.

  • Flammable materials and hazardous substances
  • Explosives and weapons/firearms
  • Perishable food (unless cold chain arrangements are made)
  • Live animals and illegal wildlife products
  • Counterfeit goods and restricted media
  • Any item prohibited by UAE law or destination country regulations

For international shipments, restrictions vary by destination country. Our team can advise on specific item eligibility when you book.

Courier delivering a package doorstep to doorstep in the UAE

Same day or international

Book either service on zajel.com or download the app for booking on the go.